Jobsworth

So, not only did work piss me off over the past few days but I had to deal with a jobsworth yesterday. And public transport let me down.

So, the story is that I called up some people on Thursday and asked for help to fill in a form. I can fill in forms, fine, but I have a specific form that needs done by next week and I simply don't have the information. The people I called have the information. And there are a lot of questions that need answered.

I explained everything, the girl on the phone said she'd book some time in the relevant person's calendar and all was good.

I took a half day off work, jumped on a bus, which was late, then a train. Then I got off the train because it was delayed indefinitely due to another broken down train on the tracks. I walked to the bus stop and got the bus instead. 

I was an hour late. I despise being late. I should have been 15 minutes early, if my first bus had been on time. 15 minutes late if the train had left on time.

But I knocked on the woman's door and introduced myself.

The first thing she said was...

"I don't fill in forms"

"I'm not asking you to fill in the form. I'm asking you for the information I need to fill in the form"

"I don't do that"

"How am I meant to fill in this form then?"

"I can escalate it if you want?"

"Yes please"

"I'll call you on Monday"

"Thank you"

Now that's the gist of the conversation, but imagine the beginning of the conversation going round in circles when she tells me she doesn't fill in forms and me explaining that this feels like an impossible task if she won't fill in the form nor will she give me the information I need to fill in the form, which needs to be completed, posted and delivered within 7 days.

I am fucking livid. Time and money wasted, and a jobsworth.